"In Case of Fire, Please Use the Elevator": Simulation Technology and Organization in Fire Engineering
Mark Dodgson,
David M. Gann,
Ammon Salter
University of Queensland Business School, Brisbane, Queensland 4072, Australia
Tanaka Business School, Imperial College London, London SW7 2AZ, United Kingdom
Advanced Institute of Management Research and Tanaka Business School, Imperial College London, London SW7 2AZ, United Kingdom
mark.dodgson{at}uq.edu.au
d.gann{at}imperial.ac.uk
a.salter{at}imperial.ac.uk
Interorganizational projects can provide a vehicle for innovation, despite the professional and organizational barriers that confront this form of organizing. The case of fire engineering shows how such projects use simulation technology as a boundary object to foster innovation in a new organizational field. Engineers use simulation technology to produce radical changes in fire control and management, such as using elevators to evacuate buildings during emergencies. A framework is developed that explores how decisions can be reached and tensions resolved amongst multiple, diverse, and discordant actors striving for a shared appreciation of negotiated futures. This framework extends theories of engineering knowledge and boundary objects. It sheds new light on how to organize collective, knowledge-based work to produce reliable and innovative designs.
Key Words: innovation; engineering knowledge; boundary objects; simulation; projects
Copyright © 2007 by INFORMS.