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Organizational Behavior Department, School of Management, Boston University, 595 Commonwealth Avenue, Boston, Massachusetts 02215
This paper builds on prior theory and research on attention and identity to examine whether and how industries publicly attend to external events. Events are critical triggers of institutional transformation and industry evolution. However, they must first become the focus of public attention to have this effect. We draw on a paired case comparison of media coverage of eight nonroutine events affecting the natural environment and the U.S. chemical industry. We employ both deductive and inductive analysis to develop a model and hypotheses to explain two research questions. First, what determines the initial public attention to an event? Second, when and why do certain events attain high and sustained levels of industry attention? A key inference is that whether an event receives industry-level attention depends on either outsiders holding the industry accountable for the event, or insiders' internal concerns with the industry image. We further infer that an event can be transformed into a critical issue for an industry, warranting sustained attention, if there is contestation with outsiders over the accountability for the event and its enactment, and internal contradictions and challenges to the industry's identity.
Department of Management and Organizations, Kellogg Graduate School of Management, Northwestern University, 2001 Sheridan Road, Evanston, Illinois 60208
ahoffman{at}bu.edu
wocasio{at}nwu.edu
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