Organization Science
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ORGANIZATION SCIENCE
Vol. 11, No. 5, September-October 2000, pp. 538-550
DOI: 10.1287/orsc.11.5.538.15204
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Motivation, Knowledge Transfer, and Organizational Forms

Margit Osterloh, Bruno S. Frey

Institute for Research in Business Administration, University of Zurich, Plattenstrasse 14, CH-8032 Zurich, Switzerland
Institute for Empirical Economic Research, University of Zurich, Blümlisalpstrasse 10, CH-8006 Zurich, Switzerland

osterloh{at}ifbf.unizh.ch
bsfrey{at}iew.unizh.ch

Employees are motivated intrinsically as well as extrinsically. Intrinsic motivation is crucial when tacit knowledge in and between teams must be transferred. Organizational forms enable different kinds of motivation and have different capacities to generate and transfer tacit knowledge. Since knowledge generation and transfer are essential for a firm's sustainable competitive advantage, we ask specifically what kinds of motivation are needed to generate and transfer tacit knowledge, as opposed to explicit knowledge.

Key Words: Motivation; Knowledge Transfer; Tacit Knowledge; Crowding Effects; Firm Theory; Resource-Based View
History: Received: April 17, 1998;


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